Return Policy

At Movyocar, we value your trust and strive to make your car rental experience smooth, transparent, and hassle-free. Our return policy is designed to ensure clarity and fairness for every customer renting a vehicle with us in Dubai. Please read the following guidelines carefully before returning your rented car.

1. Standard Return Time

  • All vehicles must be returned on or before the agreed return date and time stated in your rental agreement.
  • Late returns may result in additional charges, calculated on an hourly or daily basis.

2. Vehicle Condition

  • The car must be returned in the same condition it was handed over in, except for normal wear and tear
  • Any damages, scratches, or interior stains not previously documented will be subject to inspection and repair charges.
  • Fuel levels should match the level noted at the start of the rental. Refuelling charges will apply if the tank is returned with less fuel.

3. Early Return

  • If you return the car before the agreed rental period ends, refunds for unused days may not be applicable.
  • However, Movyocar may, at its discretion, provide partial refunds or credits for future bookings

4. Late Return & Extensions

  • Late returns without prior notice will incur additional fees.
  • If you require extra rental time, please contact our customer service team in advance to extend your booking and avoid penalties.

5. Cancellation & No-Show Policy

  • If you decide not to use the vehicle after confirmation, standard cancellation terms will apply.
  • No-show reservations may be charged a penalty as per the rental agreement.

6. Security Deposit Refund

  • The security deposit will be refunded after a full inspection of the vehicle, usually within 7–14 working days.
  • Deductions may apply for traffic fines, Salik (toll charges), or damages.

7. Special Notes

  • All returns must be made at the agreed drop-off location (Movyocar office or designated spot). Returning to a different location without approval may result in additional fees.
  • Customers are advised to remove all personal belongings before handing over the vehicle. Movyocar will not be responsible for lost items.
Need Assistance?

If you have any questions regarding our return policy, feel free to contact Movyocar’s support team at [insert contact details]. We’re here to make your rental journey in Dubai simple and stress-free.